Technical services on an ultrafiltration plant for the production of pharmaceutical compounds
Customer service is at the heart of doing business with ALSYS. Last week, a membrane process engineer and a technician from ALSYS headquarters in France provided emergency on-site technical services. Designed by an international client, the filtration system is used to produce pharmaceutical compounds critical in the fight against COVID-19. The service was provided in spite of the difficulties and restrictions associated with traveling abroad.
The scope of the work performed by ALSYS included the following:
- Integrity test of the modules and ceramic membranes.
- Filtration process diagnosis. The expert membrane engineer carried out a diagnosis of the customer’s manufacturing process and a critical review of the membrane equipment and installation.
Over the next few days, more in-depth investigations will be conducted in ALSYS’ laboratories in order to assess the type of membranes best suited for the customer’s process and thus resolve the problem.
